Yes. The price you see is the price you pay.

No! All we ask is that you pay using a Debit or Credit card and we retain your details on the rental agreement.

Fully comprehensive

Yes but this facility is available only to companies with fully comprehensive fleet insurance policies.

In the event of a claim you agree to pay the insurance excess cost of £1000 in the event of any damage, fire or theft claim on the vehicle, or any third party claim made against our insurance policy. However for drivers under 25yrs of age or over 69yrs of age, European hires going overseas, hires involving towing, vehicles with more than 5 seats and vehicles over 3.5ton gross weight the excess will increase to £1500.

In some cases you can reduce the insurance excess to £500 by payment of £20 per day but this must be requested when making a booking and declared at commencement of hire. However this is not available for drivers under 25yrs of age and over 69yrs of age, European hires going overseas, hires involving towing, vehicles with more than 5 seats, and vehicles over 3.5ton gross vehicle weight.

Please note we are not always able to reduce the insurance excess you must request this prior to booking.

The hirer accepts full liability for any overhead damage caused to the vehicle regardless of cost.

What time can I pick up and return vehicles?

• HIRE RATE 4hrs – Pick up 9am return 1pm the same day, Monday to Friday only.
• DAY HIRE RATE Mon – Fri (AM Collection) – Pick up 9am return 8am the following day, Monday to Friday only.
• DAY HIRE RATE Mon – Fri (PM Collection) – Pick up 4pm return 3:30pm the following day, Monday to Friday only.
• SATURDAY DAY RATE – Pick up 9am return 3:30pm same day.
• SUPER SUNDAY DEAL – Pick up Saturday 4pm return Monday 8am.
• WEEKEND SPECIAL – Pick up Friday 4pm return Monday 8am.

No. Our policy on fuel is return the vehicle with the same fuel it had in it when you picked it up.

Mileage charges do apply see below for mileage allowances:-

4hr hire comes with a mileage allowance of 120 miles.

Daily hires come with a mileage allowance of 200 miles per day.

Super Sunday Deal come with a mileage allowance of 200 miles.

Weekend special hires come with a mileage allowance of 400 miles for the weekend.

Weekly hires come with a mileage allowance of 750 miles per week.

If you think you will be exceeding the above mileage allowances please call our office for a tailored quote on 01925 577226.

You can collect your chosen vehicle from on of our local depots. Parking for your own vehicle is available upon request. WVH Van Hire accepts no responsibility for accident loss or damage to vehicles/persons whilst on the premises.

Unfortunately not at present. You will need to collect the vehicle to complete hire documentation

No. Our site is secured and vehicles must be returned within our opening hours.

Yes. Drivers must be aged between 25 and 69 years.

Yes you must have held a full licence for minimum 2 years

We can only hire to holders of a full UK or EU licence. All other international licence holders please contact one of our offices.

Minor convictions are unlikely to be a problem but please declare all convictions and we will endeavour to assist.

Provided you have the Pink card it is possible to get clearance by telephone call from the DVLA but they charge for the information and we pass the charge on to you. The charge is £10, alternatively bring your national insurance number we can check it for you online for free.

Then we will accept any formal secondary form of photographic ID

The passport does not have to be valid

We require formal documentation showing the same address as your licence. Bank statements or similar are acceptable in hard copy or electronically by email in PDF format.

Yes. Any additional drivers must meet our strict criteria, attend our offices and complete and sign our documentation prior to driving our vehicle. Additional drivers are chargeable at £15 per driver per day.

Full breakdown is cover included. Details are provided on the vehicle inspection report this is supplied to you on inspection of the vehicle.